During working hours, please get in touch with a PIVOT Team Player via Live Chat or call on 1800 950 560 and press option 2 once prompted. They'll do their best to try and cancel for you, however, due to the nature of quick turnaround times for our orders, we cannot guarantee this.
If outside of working hours, please lodge an enquiry via Email.
We take pride in our fast delivery. Most orders are packed and dispatched within a short amount of time. That means we’re unable to add any items to an order or change the size of an item.
While we make every attempt to accommodate your request, if your order has already been packed by our team we are unable to cancel it. You can however still return any unwanted items in accordance with our Returns Policy.