For purchases made from 25th November 2020 to 31st December 2020, we have extended our returns period to 60 days provided all other return conditions are met.
This policy applies to in-store purchases only. Please see our Online Returns Policy for purchases made online.
We want you to be completely satisfied with our products and we will gladly accept returns within 30 days of receipt where the products are in new, unworn with tags attached and in their original packaging.
3 conditions for a successful return:
- Item(s) were purchased in the last 30 days and proof of purchase can be provided.
- Item(s) must be unworn & undamaged with original tags attached.
- Items are in their original packaging (shoebox) and in original condition.
Please note for hygiene reasons, we are unable to offer returns or exchanges for the below items unless there is a genuine manufacturing fault for which we will offer a full refund online.
What can't I return or exchange for change of mind?
- Drink Bottles
- Yoga Matt
- Swimming goggles
- Swimming caps
- Face masks
- Fitness hardware (Resistance bands/foam rollers)
In-store purchases cannot be returned or refunded to the online store at this point in time. All item(s) must be physically returned in-store.
Exchanges & store credit
In-store purchases that are eligible for return and within 30 days of receipt may be exchanged for other items, or store credit provided. It is at the discretion of our team to decide whether a full refund will be provided.
We will gladly accept returns for any faulty item(s) provided that it is a genuine manufacturing fault.
You can refer to our In-store Faulty Assessment process here.