If you're having difficulty placing an order, such as receiving an error message or unable to enter your details at the checkout, please try either of the following:
- Remove the items from your cart, refresh your browser and try the purchase again.
- Clear your browsing data and cookies and refresh the page.
- Switch to another browser or device to place the order.
If you're still experiencing difficulties or you're unsure if you've successfully placed an order, contact our PIVOT Team Players below. Please include the following information:
- As much detail about the issue as you can
- Screenshots of error messages (if any)
- Which browser you're using
- What you've done to try to resolve it so far
Alternatively, call our PIVOT Team Players on 1800 950 560 and place your order over the phone! You are welcome to pay with any accepted method. All payment details are kept strictly confidential and off-recording.