We offer Click & Collect to help you minimize your contact in-store. Click here for more information about our in-store safety measures. Please note: Some stores have reduced their trading hours. Please refer to your "Ready for Collection" email for your nominated store and head over to our store locator for your local store's trading hours. Alternatively, you can give the store a call to confirm trading hours before heading in.
Click & Collect allows you to place an order online and pick up in your nominated store! It's as easy as that! Simply browse the website and find the products you want, then follow the steps below:
- Select your size and then add the item(s) to your cart.
- At checkout, enter in your details and click 'Next'.
- Select 'Click and Collect' as your shipping method.
- Click 'Find Store', this will show a pop up where can select the nearest store.
- Click 'Save and Continue'.
- Now complete the order by entering your personal details and payment information.
Please note that Click & Collect is subject to stock availability. Click & Collect may not be available for some items if your local store(s) are sold out.
Once your order is placed, our in-store team will be notified and they'll get busy preparing your order. Once it's ready we'll send you an email letting you know and you can come and collect at your selected store with your tax invoice (which we send via email) and your photo ID (so we know it's you).
When you place a Click & Collect order within business hours, you will receive your collection email within 1 hour. Please wait until you have received this email before going in-store to collect.
If you need to nominate someone other than yourself to collect the order, we require prior contact with our PIVOT Team Players. We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.