Website Issue
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Why can't I check out?
We're sorry that you're experiencing this on our website.
We suggest either switching browsers or deleting your cookies and reloading the browser to attempt to fix the issue.
If you're still having difficulty checking out, we want to hear about it.
Contact the PIVOT Team Players if the site is having any technical issues impacting your ability to checkout.
The more details you can provide us, the better. Let us know:
1. What item you're trying to purchase
2. Screenshots of error messages (if any)
3. Which browser you're using
4. Are you logged in or checking out as a guest?Our Customer Experience team will advise the next steps.
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Alternatively, you can give our PIVOT Team Players a call on 1800 950 560 and press option 1 once prompted. They'll be able to securely place an order over the phone for you!