PayPal

What is PayPal?

PayPal is an online payment system which lets you pay for your order with a PayPal account instead of entering your card details at the checkout, thus keeping your card details private. 

PayPal Pay in 4 

• PayPal Pay in 4 allows you to pay for your purchase in 4 interest-free instalments.
• Your first instalment is due at the time you make your purchase. The next 3 instalments are due every 2 weeks after. 
• Repayments are made automatically from your PayPal account. 

How do I use PayPal?

• You will need to set up an account with PayPal which is linked to your card or bank account. 
• Select PayPal as your method of payment at the checkout. 
• A PayPal pop up window will allow you to enter your PayPal log-in details, where you then authorise the transaction. 
• Once payment is confirmed, a confirmation page will appear along with your order number. 

What are the advantages of using PayPal with my PIVOT order?

• Advantages:
  
  • No need to enter your card details every time you make a purchase online. 
  • Your card details are kept private from the vendor. 
  • PayPal offer reimbursement of return shipping fees if you need to send something back to us. You can make up to 8 claims per year! More info here. 

If you paid with PayPal, you can get a refund on your return shipping costs if you need to send something back - up to $45 per return and 8 returns each year.

How to get your money back on return shipping

1. Log in to your PayPal account and activate "Refunded Returns" before shopping and paying with PayPal.
2. Submit a request with your proof of purchase within 30 days of return and 150 days of purchase.
3. Once approved, your refund will appear in your PayPal account, typically within 5 business days.

What's not included?

1. Any items that haven't been paid for in full with your PayPal account.
2. Any products excluded from our Online Returns Policy.